captioned telephone (captel)

  Types of Relay Calls
  Speech-to-Speech (STS)
  Voice Carry-Over (VCO/2LVCO)
  Captioned Telephone (CapTel)
  Hearing Carry Over (HCO)
  Text Telephone (TTY)
  SPANISH - 1-888-346-3162

captel800The Captioned Telephone, CapTel, is a newer type of Voice Carry Over (VCO). CapTel is ideal for a person who is hard-of-hearing or deaf and uses his or her voice to speak directly to the called party.  When the hearing person talks, the CapTel user reads the responses on a text display.  CapTel allows the user to place calls just like a traditional phone by dialing the number directly.  The CapTel automatically connects to the Captioning Relay Service when the number is dialed.  When the called party answers, you hear everything he or she says just like traditional telephone calls.

Internet and Analog phone land-line CapTel’s are available.