What is Relay 7-1-1
7-1-1 is a state and nationwide telephone relay number that connects standard (voice) telephone users with deaf, hard of hearing, or speech-challenged individuals who use relay equipment. Simply dial 7-1-1 to connect with the Relay Service, or 888-346-3162 for Spanish Relay Utah. You will be connected to a relay Communications Assistant (CA) who will connect you with the person you are trying to reach. The CA will relay your message to the deaf, hard of hearing, and/or speech challenged individual, and then relay their response.
Is 7-1-1 for emergencies?
7-1-1 is not an emergency number and should not be confused with 9-1-1. However, if you use a TTY and cannot obtain emergency services by dialing 9-1-1, you may call 7-1-1 and tell the CA that you have an emergency. The CA will then relay your call to the appropriate emergency service provider.
Customer Database Forms
Relay Utah has customer database forms available for CAs to expedite call setup and user preferences for call processing. Below is the customer database link for Telecommunications Relay Service (TRS) and Speech to Speech (STS). https://hamiltonrelay.com/utah/customer-profile.html
Hearing (Voice) users may also dial 1-888-735-5906 if unable to reach 7-1-1 directly.
